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Outsourcing refers to the companies to outsource non-core businesses, the use of external professional team to undertake good their business, making it focus on core business, to reduce costs, improve efficiency and enhance their core competitiveness and resilience of the environment a management model. It is currently the subject of multinational corporations transfer of new forms of international service, but also the rapid development of modern service industry in our city growth. To seize the opportunity for new round of global industrial transfer, speed up the Dalian "China Service Outsourcing Base City" to achieve breakthrough development of modern service industry, to enhance the city's comprehensive service functions and core competitiveness,health care outsourcing, is to promote the development of service outsourcing in Dalian the opinions put forward are as follows:
First, raise awareness, the development of service outsourcing clear guiding ideology, objectives and priorities
(A) to accelerate the development of increased awareness of the importance of service outsourcing. At present, the direct involvement of multinational companies and driven to serve as the main outsourcing accelerate the development of modern service industry, has become to expand new areas of foreign investment. Development of service outsourcing in Dalian has the first mover advantage and good conditions, is the first "China's service outsourcing base cities." Promotion of service outsourcing development and to promote the city's new industrial bases, to enhance the competitive advantage; is conducive to broaden and enrich the absorption of foreign investment, exports and labor export service trade areas and ways to optimize export structure and expand employment opportunities, improve opening up the quality and efficiency; help to promote further integration with the international economy in Dalian, promote economic restructuring and upgrading of traditional industries, promoting the first to implement a comprehensive revitalization of old industrial base and modern international city.
(B) of the guiding ideology. Firmly grasp the transfer of international service outsourcing industry, the opportunity and information service based in Dalian software basis and conditions to the Government to promote, market-oriented principle, to international and enhance independent innovation capability as a direction to personnel training, the introduction of the core, consolidate and develop the Korea market, focusing on developing European and American markets, and promote cooperation with India, the implementation of international service outsourcing industry overall brand strategy and urban strategy,Help desk outsourcing, adhere to the introduction of transnational corporations and local enterprises to cultivate both, and promote the development of service outsourcing industry cluster so that service outsourcing has become an important engine of economic development of Dalian and the strong support for the development of modern service industry.
(C) development goals. By 2010, training at least four annual sales income of more than 10 billion yuan in large-scale service outsourcing enterprises, three more than 1 million employees of local service outsourcing enterprises, 50 "Dalian R & D," the well-known software brand, the city's service outsourcing industry to 14 million employees, service outsourcing industry output value reached 400 billion yuan, exports reached 1.5 billion U.S. dollars, making Dalian become the leading development of service outsourcing demonstration zone, city and Northeast Asia international software outsourcing center important.
(D) development priorities. Within multinational companies to undertake offshore outsourcing business, attracting multinational regional headquarters, R & D centers, service centers and training centers and world-renowned consulting firm located in Dalian, develop service outsourcing and development space, speed up the transition to high-end services market, focusing on the development software development outsourcing, R & D outsourcing, logistics outsourcing, and financial back-office services outsourcing, outsourcing services to cultivate the well-known domestic enterprises, efforts to improve our city the size and quality of service outsourcing.
1. The development of business process outsourcing (BPO). Dominated by Japanese and European markets, consolidating development of human resources, public information, financial management, business process outsourcing such as call centers, developing financial, insurance, transportation, medical and other business process outsourcing.
2. The development of embedded software. Vigorously promote the Software Park building embedded software development center, the introduction of foreign well-known embedded software development center to accelerate the development of large scale embedded software.
3. The development of ACG industry. Modern high-tech and cultural industries combined, speed up the development of animated cartoons, online games, mobile games, multimedia products for the travel industry on behalf of the animation.
4. The development of integrated circuit design. Encourage and support institutions of higher learning set up IC design expertise, training related design personnel to promote the information technology outsourcing (ITO) transition from junior to senior.
Second, speed up industrial park construction, expansion of service outsourcing development
(E) speed up the software park building. Software Park to support the operation of a wide range of capital and broaden the channels for capital operations, the introduction of the world's leading professional service providers to improve the software park management and service level.
(Vi) speed up the software industry with the construction of Port Arthur Road. In accordance with the "modernization, internationalization, character, ecology" principle, the high standard of building the software industry with the Port Arthur Road. Increase investment, accelerate industrial zone infrastructure construction progress. Encourage domestic and foreign enterprises to participate in the construction and development industry belt.
(G) to accelerate the construction of the park service outsourcing. Port Arthur Road in the industrial belt and ganjingzi Dadonggou planning and construction of service outsourcing park in Dalian, the construction of Dalian Software Park and the software industry as the core base of offshore service outsourcing industry cluster. City park on the construction and development of service outsourcing for financial support.
(Viii) to accelerate the construction of national animation industry base. Animation based on the existing corridors, build processing, research and development,hospitality solution, incubation, demonstration, operation, training as one of the basic platform digital animation industry, animation products of international standard to undertake the outsourcing business, and gradually shift from the processing of foreign independent original research and development of animation products. Adjusted ACG industry access standards, simplify project approval procedures, financial support for industrial development and efforts to build the national first-class animation travel industry base.
Third, the support service outsourcing enterprises to expand, improve international competitiveness
(Ix) Increase efforts to support service outsourcing enterprise funds. Support service outsourcing business for the city Department of Commerce R & D funding to support export-oriented enterprises, SMEs explore international market, policy support and funding for service outsourcing enterprises to participate in international standards certification, personnel education and training, public technical services and facilities to support the construction of support, the development of service outsourcing industry in Dalian outstanding performance of enterprises, training institutions and individuals to be commended. Outsourcing the service exports and foreign investment into the evaluation system, and exports respectively, and incentives to reward investment.
(J) the implementation of preferential policies for service outsourcing enterprises. Business aspects of the service outsourcing enterprises, according to regulations to enjoy the promotion of high-tech achievements, encourage the development of software industry, encouraging innovation and other preferential policies. For national authorities to give high-tech enterprise service outsourcing enterprises, tax policy: production enterprises enjoy the same policy of exports of goods exempted from service outsourcing enterprises to import equipment, import duties and import VAT, allowing the service outsourcing enterprises to comply with the conditions stipulated by the State accelerated depreciation of fixed assets, to enjoy the preferential policies the state income tax deduction.
(K) to encourage service outsourcing enterprises with independent intellectual property rights. Construction of service outsourcing enterprises to improve intellectual property rights and personal information protection of the environment, and increase local law enforcement in IPR protection, enhance intellectual property protection. Meet the conditions of service outsourcing enterprises in Dalian its intellectual property as a pilot demonstration enterprises, and appropriate support. Service outsourcing business will be significant social or economic benefits of intellectual property items included in the scope of government incentives, to encourage independent innovation.
(Xii) To encourage service outsourcing enterprises to implement brand strategy. On service outsourcing enterprises to develop their own brand building, fostering the development of export brands, in line with relevant provisions of state and city, can enjoy the brand development policy support. Has been formed on the scale of a certain well-known service outsourcing enterprises existing brand, should step up publicity to promote and policy support to make it bigger and stronger.
Fourth, accelerate the introduction of talents training, and build service outsourcing talents Heights
(M) Services to increase efforts to train personnel. Integration of education and training resources, to establish a diversified, multi-level system of education and training personnel. Around the city's service outsourcing development needs, and guide with colleges in other social and professional training institutions and to establish a reasonable course, innovative training methods to enhance training of personnel for targeted and effective.
(Xiv) to explore new talent cultivation mode. To attract domestic and foreign well-known training institution to training with the implementation of outsourcing projects, expand the training scale, improving the quality of training. Encourage transnational corporations to use in human resource development experience advantage, independently or with the educational institutions established training institutions. Actively promote the education and training resources inside and outside the developed cities of service outsourcing talents joint training system. Each year the city plans to send service personnel to the offshore outsourcing of the management of similar industry (business) internship training, new ideas, improve their ability.
(Xv) Strengthening service outsourcing talent introduction and management. Increase the introduction of domestic and foreign talent and optimize the personnel structure, focusing on industrial development required the introduction of highly talented and versatile personnel. Relax the conditions for introduction of talents and open up talent introduction of the "green channel" for the service outsourcing enterprises to introduce urgent shortage of qualified personnel to provide efficient and convenient services. Establishing service outsourcing talent management and protection system, regulate the talent market, the market allocation of human resources play a basic role in the.
(Xvi) training to increase financial support for service outsourcing talents. Training to increase government funding, with the support of national service outsourcing base supporting the use of funds, focusing on mainframe development engineers, the Japanese software engineer, embedded software engineers and the training of special classes and corporate training new recruits Software engineer, senior project manager training and certification training in international MICROSOFT certification training.
Fifth, improve support services, and create a good environment for the development of service outsourcing
(Xvii) the establishment of joint system. Led by the vice mayor in charge of the establishment, Municipality, Development and Reform Commission, Economic Commission for Education, Science and Technology Bureau (Intellectual Property Office), Finance Bureau, Personnel Bureau Labor and Social Security Bureau, Information Industry Bureau, Trade and Industry Bureau, the Internal Revenue Service, Inland Revenue Department, Bureau of Statistics, Government Finance Office and the State Administration of Foreign Exchange Dalian Branch,Business process outsourcing, Dalian Customs, Dalian High-tech park management and other departments and units responsible comrades of the joint meeting to promote the development of service outsourcing in Dalian system. Contact the meeting's role is to study and formulate the city's service outsourcing development plan,Mobile solution, coordinate and solve the development of service outsourcing a major issue. Under the Joint Office (located in the Municipality), responsible for promoting the work of specific coordination.
(Xviii) accelerate the government management model innovation. Further develop and improve the promotion of service outsourcing development rules and regulations, and improve the management of relevant industry standards and administrative law enforcement mechanism, promoting credit management, standardize the market order and improve the service quality.
(Xix) to support enterprises to develop overseas markets. Planning a "Dalian Service Outsourcing" and actively participated in various domestic and international outsourcing of special exhibitions, vigorously carry out domestic and international publicity and promotion. Use of the Government's existing overseas resources to promote the enthusiasm of students, the establishment of foreign access packet networks.
(Xx) to provide quality Internet services. Encourage major telecom operators to increase bandwidth, optimize the data flow for the service outsourcing enterprises with diversified and personalized services, to further improve the quality of Internet services. Internet applications to carry out targeted promotional business knowledge and training to help service outsourcing enterprises to choose their own Internet services business.
(Xxi) to strengthen protection of intellectual property management and services. The establishment of foreign-related IPR Dalian center, according to punish IPR violations and violations. Intellectual Property Public Service Platform through the construction of service outsourcing enterprises to provide convenient, fast and professional intellectual property creation, protection, management and use of information services.