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saleszxfgp
Dołączył: 22 Gru 2010
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Wysłany: Czw 16:01, 23 Gru 2010 Temat postu: long long ago002 |
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Learn to listen and you will achieve a great success in your life.
Do you know that we spend an average of our waking day communicating?
Ask questions----when you don’t understand,[link widoczny dla zalogowanych], when you need further clarification, when you want them to like you and when you want to show that you are listening.
Look at the prospect---- by looking, it gives them confidence that you are, in fact, listening. It helps you to concentrate too.
Many people neglect this most important communication skill.
Use the difference in rate----you can listen faster than you can talk. So use this rate difference to your advantage by staying on the right track,[link widoczny dla zalogowanych], anticipating what they are going to say, thinking back over what they have just said and evaluating the development of their argument. You speak at about 150 words per minutes,[link widoczny dla zalogowanych], but you think at 250 to 500.
Leave your emotions behind----try to forget your own worries and problems. Leave them outside of the meeting room. They will prevent you from listening well.
Immediately after hearing something, most of us can recall only 50% of what we hear. Within two to eight weeks,[link widoczny dla zalogowanych], we can recall only 25% or less of the original message. Our mental attitudes reduce our ability to retain what we hear.
Don’t interrupt----give them time to say what they have to say.
Don’t argue mentally----when you are trying to understand other people,the cheapest newport cigarettes in the world003,[link widoczny dla zalogowanych], it is a handicap to argue with them mentally as they are speaking. This only sets up a barrier between yourself and the speaker.
Some suggestions to being a good listener are mentioned below.
stop talking----you can’t listen while you are talking.
Of this communication time,[link widoczny dla zalogowanych], 9% is spent writing, 16% reading, 30% talking and 45% listening.
Understand the main points ----concentrate on the main ideas and not the illustrative material.
Concentrate on what they are saying---- actively focus your attention on their words, their ideas and their feelings as they relate to the subject.
First of all,
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